Welcome to Datang Gaohong Data Centers
This is customer guide for self-service options, customer care contacts, and product and policy information to help you deploy data center operations.
- Customer Care
- The Service Desk is the initial point of contact for customer service issues and order placement.
- Phone: 400.120.9055
- Email: firstname.lastname@example.org
- Customer Success Manager (CSM)
- Contact your assigned CSM for onboarding activities, account management and issue escalation management.
- Customer Portal
- Log in to place cross connect orders, open work visit tickets, get reports and manage interconnections.
Products and Policies
Tools and Services
- Data Center On-Site Tools
- Information on tools available on-site for free at our data centers.
- Smart Hands Service
- Information on our remote management, installation and troubleshooting service of your data center equipment.